Vendors are the organization or person who provides goods or services and are part of Accounts payable module and use the process of procurement module.
The important options can be set during vendor creations:
- Organization or person type
- Vendor group read more below
- Contact details
- Misc details: buyer group, credit rating, vendor on hold option, inter-company
- Vendor profile for reporting: Bid only, woman owner, locally owned, etc.
- Purchasing demographic: Currency, line of business, segment
- Invoice and delivery: Invoice account if different entity is required for billing, delivery terms, inclusive tax option
- Purchase Order Defaults: Charges group read in different course, site, warehouse, specific change management for workflows, discounts.
- Payment: Terms, method, specification, cash discount, bank account.
The grouping of similar business or requirements of multiple vendors. Example: grouping all vendors related to vendors to see vendors transaction reports.
Default setup options:
- Terms of payment
- Time between invoice due
- default tax group
- exclude from search
Vendor group is used to segregate ledger posting accordingly. Example: Vendor group all must must post to A/P general trade and subcontractors to different ledger account.
Note: This is not used for linking account for Prepayment option
Item posting profile
Vendors when used in purchase on any other module rather than direct billing we can control where data is posted to which ledger account at different stages like:
- Cost of purchased received
- Purchase expenditure, uninvoiced
- Cost of purchase material invoiced
- Purchase expenditure for product
- Charge and many more.
See Purchase item posting profile in details
When shopping online looking for Iphone X back case so many irresistible items gets suggested to buy which we often shop these are supplementary items which can be free sometimes too.
In AX we can define sales supplementary items with 3 options, path: released product->sell action pane->supplementary sales item:
- Table: Specific item only
- Group: Group of item
- All: All items
Note: in this setup we can have supplementary item as complimentary item as free of charge, once only, with multiple qty, offer date range, optional and minimum qty to avail offer
With this option we can define like if a customer is ordering a wireless headset with free charger with limited time period only.
While creating sales order go to lines select item which has been setup as above then select sales order line -> supplementary items -> include
Applying trade agreements with multiple currencies for discounts, read here about customer trade agreements. And system will apply exchange rate based on customers/vendor currency however to have discount a psychological effect we will see about smart rounding in below post
This is the marketing trick to have a discount no so appealing. You must have seen a super market is running flash sales with all the discounted item ending with 9.9% or amount. So after creating trade agreement adjustments in bulk with effect of generic currency smart rounding is applied to end all the discounted price ending with 9.9.
- Activate: A/R->setup->Parameters->Prices->Generic currency and smart rounding
- Configurations: Sales and marketing->Setup->Price/Discount->Smart rounding
- Unit price from
- Unit price to
- Lower limit
- Upper limit
- Test by running simulation
while creating discount journal after applying adjustment then under same adjustment menu apply smart rounding all the values get adjusted in more appealing format.
Customer Trade Agreements
Are the centralized control and configuration to setup complex discounting options by using the concept of discount journals in AX. example in large organization over 20 person are creating sales order then in bulk we can create offers like:
- Date range: Year end 10% discount on all electronic items
- Product range: Discount on iphone 10% if purchased minimum 2 qty
- Total Invoice: Buy minimum for $100 and get 10% discount, and many more..
- Price Discount groups: Attached to customer card under sales order fast tab, to group similar customer in one discount group, Path: Sales & Marketing->setup->Price/discount->Customer price/discount group, again this has various types of discount groups:
- Price group
- Line discount group
- Multi line discount group
- Total discount group
- Item Discount Group: Attached to item card under sell fast tab, to group similar items to group, again the various types of item groups are:
- Line discount group
- Multi line discount group
- Postage group
- Activate Price/discount: Activate what ever combinations of possibilities for customer, customer group all customers with:
- Line Discount
- Item Group
- All Items
- Multi line discount
- Total Discount
Price/Discount Agreement Journal
After above setup its time to make discount active by posting in Journals by picking up the relation example price.
- Set Customer or customer group
- Item or item group
- From to item range discount amount
- Date range of discount being active
Creating Trade agreement
There are 2 ways to create trade agreements like
- For Sales price by using selecting journal lines: For bulk creations, while discount journal use select button and filter relation type, discount type, customer/item to populate grid then use adjustment to mass update amount by various options
- In Customer Card directly: For individual update, under sell action pane tab -> Trade agreements -> lists all the data selection combination which in turns generates a new journal.
Customer Credit limits
It is like a loan given to customer with payment terms to limit the risk with client. Also it doesn’t mean limiting orders instead like negotiating advance terms or bank guarantee when reaching max credit limit.
Example standard is set in organization to provide as 15 days credit limit to generic users then some customer may request 60 day credit limit which requires negotiations by higher ups like increasing the rate etc as system gives warning extending limit to generic users.
Credit limit type:
- None: No credit rating to all customers however manually apply to each individual customer
- Balance: Check limit on existing balances
- Balance+Packing slip or Product receipt: Checking balances plus in process transactions
- Balance+All: All transaction in process and sales orders or any.
Customer Groups & posting profile
This is compulsory to be used when creating customer groups. This group is then further used in posting profiles to have a separate control account.
Example: If required to maintain Main stream customers and scrap customers as separated ledger account during revenue process then this can be done.
Create a customer groups as Main stream and scrap in Accounts receivable->setup->Customer->Customer groups also you can see other options which can be defaulted during customer creation.
Then create a vendor posting profile under setup add further filter for scrap as consider main stream customers are already there. Also can be used for inter-company customers
Note: Through the course of year the ledger account and customer transaction must tally properly
Go to customers via sales and marketing or A/R modules, create new and the pop form opens where you can see the customer is generated automatically or will be manual based on number sequence setup in parameters. Notice that customer group is mandatory and once created can be changed however if group is linked to different account the posting to ledger will change and other defaults like payment terms or tax codes can be changed. You can save and close the form or do other actions directly at same time like
Save and open-> 1. Sales Quotation, 2. Project Quotation, 3. Sales order
An organization or person from which revenue can be generated for service provided to then or goods sold and are part of Accounts Receivable in AX or any ERP.
Course Content 81205
Manage customer and vendor relationships (20 – 25%)
- Manage customer relationships
- This objective may include but is not limited to: create and maintain customer records in Microsoft Dynamics 365; configure and manage customer trade agreements including agreements with supplementary items; set up customer groups and posting profiles; configure credit limits; configure additional customer parameters including delivery and payment terms; create a customer using default data and financial dimensions
- Manage vendor relationships
- This objective may include but is not limited to: create and maintain vendor records; configure and manage vendor trade agreements; set up vendor groups and posting profiles; configure vendor collaboration workspaces
In AX customer can be created via various options, they are:
- Contact in global address book can be converted to customer
- Prospects via sales and marketing process
- Directly in customers table/masters/card
- Via data import export framework in bulk
Customer known Transaction types
- Sales Orders
- Free text invoices
- Payment Journal
- Project billing rules based invoices
An Organization or person to which bills are paid for their provided service or goods and are part of Accounts Payable in AX or any ERP.
In AX vendors can be created via various options, they are:
- Contact in global address book can be converted to vendor
- Directly in vendor table/masters/card
- Via data import export framework in bulk
- released from different legal entity
Vendor known Transaction types
- Purchase Orders
- Invoice Journals
- Payment Journals
- Project Vendors billing rules
- Production as sub contractor